Identifying and determining a facility infrastructure issue is done in partnership with each academic division, the registrar and Physical Facilities Management (PFM).
Facility infrastructure issues include circumstances whereby a room or building necessary for instruction to take place is not available, undergoing renovations, or otherwise not suitable for instruction and alternative room options are not available. This determination is made in conjunction with PFM, the Office of the Registrar, and the Office of the Dean in each school or college.
If an arbitrator is needed, the final call on whether a space is unsuitable for teaching rests with the Office of the Provost and the Office of the Chief Operating Officer.
PFM is alerted of a facilities issue through our usual communication channels by submission of a work order. Larger scale issues are communicated through a divisional building manager. All facilities work is outsourced to a third-party vendor, Thompson Facilities Services. If Thompson is unable to conduct a work order in-house, another third-party vendor is engaged.